beehiiv had 20 outages in the last 2 years totaling 93h 38m of downtime — averaging 0.8 incidents per month.
There were 20 beehiiv outages since August 7, 2024 totaling 93h 38m of downtime. Each is summarised below — incident details, duration, and resolution information.
The issue has been identified, the vendor has been alerting and we are working to restore service as quickly as possible
Service has been restored and we are closely monitoring
This incident has been resolved.
Due to an incident, the beehiiv platform is currently unavailable. Our engineering team has been notified and is working to restore service as soon as possible.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
We are currently investigating delays in content imports and subscription imports.
This incident has been resolved.
We are investigating an issue with an upstream data provider that impacts the metrics in several dashboards across the app, including automations.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
A fix has been implemented, and the metrics are catching up.
This incident has been resolved.
Subscriber metrics on the main admin dashboard are currently delayed. The team has identified the cause and is working to get the data caught up. Publication websites, email sending, and subscriber signups are not affected.
Data is catching up quickly now and we are continuing to monitor progress.
All data has caught up
We are seeing increased error rates serving newsletter websites and are investigating.
The majority of platform websites are currently unavailable due to an issue with our hosting provider Heroku, their runtime team is also working to resolve the issue.
Our upstream provider Heroku has acknowledged the incident and it is working to remediate https://status.salesforce.com/incidents/20003708
We are continuing to work on a fix for this issue.
Newsletter websites are back! We continue to monitor closely.
This incident has been resolved.
Automation and post emails are currently delayed by up to an hour. We are actively working on a fix.
We have identified the cause - an outage with an upstream provider - and have mitigated the issue, send latencies are rapidly dropping.
All sending and other platform delays have been remediated, we will continue to monitor for regressions.
This incident has been resolved.
We've identified an elevated rate for our publication websites and our team is actively investigating it in order to mitigate the issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Due to excessive load on our primary database we are seeing delays in automations and segments and increased response times throughout the app. Our engineering team is investigating, as is our database vendor. We'll post updates as we have them.
We are continuing to investigate this issue.
We are working on restoring functionality, post sends are no longer delayed, but we continue to see delays in automation emails and segments
We've implemented a fix that should improve automation emails and segments processing. We are currently monitoring the situation as things improve.
This incident has been resolved.
An issue with our data warehouse means that currently some statistics reported in the beehiiv admin are delayed by multiple hours. We are actively working on a fix. No subscriber experience is effected and no data has been lost
This incident has been resolved.
We are currently investigating this issue.
Cloudflare has implemented a fix, and we're monitoring the situation.
This incident has been resolved.
We are impacted by an issue with our upstream network provider and are investigating.
Our upstream network provider resolved the issue, and we will continue to monitor the situation closely.
Our upstream network provider resolved the issue, and we will continue to monitor the situation closely.
We are continuing to monitor for any further issues.
This incident has been resolved.
We have identified an issue triggered by one of our third-party cloud infrastructure vendors that is resulting in degraded performance. The main components currently affected are publication websites. The third-party vendor is aware of the issue and actively working on a fix. We will post updates as we have them.
We are continuing to work on a fix for this issue.
The third-party cloud vendor has implemented a fix. We will continue to monitor.
A fix has been implemented and we are monitoring the results.
The fix from the third-party vendor looks to have worked and all systems are operational on our end now. We will continue to monitor for any changes.
We are experiencing delays in Post emails being sent. The team is currently investigating.
This issue has been identified and a fix is being implemented
A fix has been implemented and we are monitoring our systems as they catch up on the backlog of emails.
This incident is resolved. Our systems have caught up on the backlog of emails and operation is back to normal
Publication websites may be slow or inaccessible due to ongoing issues with our platform provider. While we have mostly recovered, Heroku is still investigating and remediating issues with their services: https://status.heroku.com/incidents/2822. We continue to monitor this situation closely.
This incident has been resolved.
We've been notified of an issue with our upstream platform provider and are currently assessing the impact on beehiiv publication websites.
Publication websites may be slow or inaccessible, and App Admin performance is degraded while our platform provider resolves ongoing issues. We're monitoring the situation closely.
Publication websites may be slow or inaccessible due to ongoing issues with our platform provider. Heroku is still investigating and remediating issues with their services: https://status.heroku.com/incidents/2822. We continue to monitor this situation closely.
While our upstream provider continues to have issues, we have resolved the performance issues on our end and publication websites and admin access is restored.
This incident has been resolved.
Our email metrics pipeline is currently experiencing a backlog with recent interactions not reflecting in the statistics and metrics displayed for posts. Sending emails is still working and unaffected and we are working to restore real time metrics.
All metrics are caught up and the delays are resolved
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
the beehiiv platform is currently unavailable as we work through an issue with our database provider. We are working to restore service as quickly as possible.
Service has been restored
This incident has been resolved and service is restored
Due to an influx of malicious traffic, we are seeing highly elevated timeouts across publication websites and the admin section, in addition to delays adding new subscribers and completing A/B tests. The engineering team is at work restoring service as quickly as possible.
We have implemented a fix and website performance has fully recovered. It will take a few minutes for delayed signups, split tests, and email sends to process but no data has been lost
This incident has been resolved.