beehiiv experienced a critical incident on February 18, 2026 affecting Publication websites, lasting 2h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Publication websites
Update timeline
- investigating Feb 18, 2026, 12:43 AM UTC
We are seeing increased error rates serving newsletter websites and are investigating.
- investigating Feb 18, 2026, 01:22 AM UTC
The majority of platform websites are currently unavailable due to an issue with our hosting provider Heroku, their runtime team is also working to resolve the issue.
- identified Feb 18, 2026, 01:50 AM UTC
Our upstream provider Heroku has acknowledged the incident and it is working to remediate https://status.salesforce.com/incidents/20003708
- identified Feb 18, 2026, 01:51 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Feb 18, 2026, 02:39 AM UTC
Newsletter websites are back! We continue to monitor closely.
- resolved Feb 18, 2026, 03:25 AM UTC
This incident has been resolved.