beehiiv incident

Intermittent timeouts and performance degradation platform wide

Resolved after 3 hours 6 minutes, affecting Publication websites and App Admin and 1 more, on August 7, 2024.

monitoring Aug 07, 2024, 06:35 PM UTC

We have implemented a fix and website performance has fully recovered. It will take a few minutes for delayed signups, split tests, and email sends to process but no data has been lost

Started
Aug 07, 2024, 05:48 PM UTC
Resolved
Aug 07, 2024, 08:54 PM UTC
Duration
3h 6m
Detected by Pingoru
Aug 07, 2024, 05:48 PM UTC

Affected components

Publication websitesApp AdminPublic APISending emails

Update timeline

  1. investigating Aug 07, 2024, 05:48 PM UTC

    Due to an influx of malicious traffic, we are seeing highly elevated timeouts across publication websites and the admin section, in addition to delays adding new subscribers and completing A/B tests. The engineering team is at work restoring service as quickly as possible.

  2. monitoring Aug 07, 2024, 06:35 PM UTC

    We have implemented a fix and website performance has fully recovered. It will take a few minutes for delayed signups, split tests, and email sends to process but no data has been lost

  3. resolved Aug 07, 2024, 08:54 PM UTC

    This incident has been resolved.

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