Bazaarvoice incident

Stale data in reporting templates.

Minor Ongoing View vendor source →

Bazaarvoice is currently experiencing a minor incident affecting Connections, which began 3h ago. The vendor's full update timeline is below.

Started
Oct 21, 2026, 12:49 PM UTC
Resolved
Ongoing
Duration
● 3h 15m
Detected by Pingoru
Oct 21, 2026, 12:49 PM UTC

Affected components

Connections

Update timeline

  1. investigating Oct 21, 2026, 12:49 PM UTC

    Bazaarvoice has identified an issue affecting Portal reports. Clients using the Connections reporting templates may see stale data in on-demand reports, and scheduled reports for those templates aren't being sent. All regions are affected. Bazaarvoice engineers have identified the root cause of the issue and are working on a fix. NEXT UPDATE: October 21st, 2026 at 16:00 UTC+3

  2. monitoring Oct 21, 2026, 12:51 PM UTC

    A fix has been implemented and we are monitoring the results.