Batch incident

CEP Profile & Catalog API issues

Notice Resolved View vendor source →

Batch experienced a notice incident on November 14, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2025, 09:30 AM UTC
Resolved
Nov 14, 2025, 09:30 AM UTC
Duration
—
Detected by Pingoru
Nov 14, 2025, 09:30 AM UTC

Update timeline

  1. resolved Nov 14, 2025, 10:22 AM UTC

    Between November 14th at 10:17 (CET) and November 14th at 10:31 (CET), the Profile API and Catalog API experienced an incident during which HTTP 500 errors were returned on all requests, impacting 100% of the traffic during this period. Those requests have not been processed and can be safely retried.