BarTender Cloud incident

AM1 - Print Jobs Stuck in “Waiting to Run” Status

Minor Resolved View vendor source →

BarTender Cloud experienced a minor incident on May 22, 2025 affecting AM1 - Print Engine Services, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2025, 09:05 PM UTC
Resolved
May 22, 2025, 10:00 PM UTC
Duration
54m
Detected by Pingoru
May 22, 2025, 09:05 PM UTC

Affected components

AM1 - Print Engine Services

Update timeline

  1. investigating May 22, 2025, 10:14 PM UTC

    We are currently investigating an issue where some print jobs remain in the “Waiting to Run” status and are not progressing as expected. Our team is working to identify the cause and will provide updates shortly.

  2. resolved May 22, 2025, 10:15 PM UTC

    This incident has been resolved.