BarTender Cloud incident

AM1 - Print Console and API temporary Delay Incident

Minor Resolved View vendor source →

BarTender Cloud experienced a minor incident on August 7, 2025 affecting AM1 - Print Console, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2025, 05:42 PM UTC
Resolved
Aug 07, 2025, 05:53 PM UTC
Duration
11m
Detected by Pingoru
Aug 07, 2025, 05:42 PM UTC

Affected components

AM1 - Print Console

Update timeline

  1. resolved Aug 07, 2025, 07:18 PM UTC

    Between 10:42 and 10:53 PDT, we experienced a brief performance issue that affected some tenants. During this window, print jobs submitted via API may have been delayed by up to one minute. Additionally, Print Console experienced a partial outage for approximately 11 minutes, during which previews may have failed to load or returned errors. The issue was quickly identified and resolved. At 10:53 PDT all services were fully operational. We apologize for the inconvenience and thank you for your patience.