BarTender Cloud incident

AM1 - Slow printing

Minor Resolved View vendor source →

BarTender Cloud experienced a minor incident on August 28, 2025 affecting AM1 - Print Engine Services, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2025, 05:04 PM UTC
Resolved
Aug 28, 2025, 06:24 PM UTC
Duration
1h 20m
Detected by Pingoru
Aug 28, 2025, 05:04 PM UTC

Affected components

AM1 - Print Engine Services

Update timeline

  1. investigating Aug 28, 2025, 05:34 PM UTC

    We are currently experiencing slow printing performance in the AM1 region. Our team is investigating the issue and working to restore normal operation as quickly as possible.

  2. investigating Aug 28, 2025, 06:10 PM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 28, 2025, 06:24 PM UTC

    The issue affecting printing performance in the AM1 region has been resolved. Printing services are now operating normally.