BarTender Cloud incident

EU1 - Print portal and API errors

Minor Resolved View vendor source →

BarTender Cloud experienced a minor incident on March 24, 2026 affecting EU1 - Print Engine Services, lasting 2h 1m. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2026, 09:14 PM UTC
Resolved
Mar 24, 2026, 11:15 PM UTC
Duration
2h 1m
Detected by Pingoru
Mar 24, 2026, 09:14 PM UTC

Affected components

EU1 - Print Engine Services

Update timeline

  1. investigating Mar 24, 2026, 09:14 PM UTC

    We are currently investigating an issue affecting the API and Print Portal. Our team is actively working to identify the root cause. Further updates will be provided shortly.

  2. identified Mar 24, 2026, 09:45 PM UTC

    The issue affecting the API and Print Portal has been identified. Our team is actively working on implementing a resolution. We will provide further updates as progress is made.

  3. monitoring Mar 24, 2026, 10:40 PM UTC

    The issue affecting the API and Print Portal has been resolved. Our team is currently monitoring the systems to ensure stability. We will provide further updates if necessary.

  4. resolved Mar 24, 2026, 11:15 PM UTC

    This incident has been resolved.