Barracuda MSP incident

Partners are not receiving emails from Barracuda RMM

Minor Resolved View vendor source →

Barracuda MSP experienced a minor incident on January 5, 2026 affecting US01 Data and AU01 Data and 1 more component, lasting 23h 29m. The incident has been resolved; the full update timeline is below.

Started
Jan 05, 2026, 02:18 PM UTC
Resolved
Jan 06, 2026, 01:48 PM UTC
Duration
23h 29m
Detected by Pingoru
Jan 05, 2026, 02:18 PM UTC

Affected components

US01 DataAU01 DataEU01 DataUS03 DataUS04 DataUS05 DataEU02 DataUS07 DataEU03 Data

Update timeline

  1. investigating Jan 05, 2026, 02:18 PM UTC

    The Barracuda RMM Support Team has become aware of an issue affecting emails from Barracuda RMM that are not being received. Our Operations Team is currently investigating how to repair the problem.

  2. resolved Jan 06, 2026, 01:48 PM UTC

    This incident has been resolved.