Barracuda MSP Outage History

Barracuda MSP is up right now

Barracuda MSP had 4 outages in the last 2 years totaling 222h 25m of downtime — averaging 0.2 incidents per month.

There were 4 Barracuda MSP outages since July 2, 2025 totaling 222h 25m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://mwrmm.statuspage.io

Notice May 8, 2026

US03 - Unplanned Outage - Investigation

Detected by Pingoru
May 08, 2026, 12:26 PM UTC
Resolved
May 09, 2026, 12:45 PM UTC
Duration
1d
Affected: US03 UIUS03 Data
Timeline · 5 updates
  1. investigating May 08, 2026, 12:26 PM UTC

    We are currently experiencing an unplanned outage. Our Remote Monitoring triggered an alert at 8:28 PM as a result of a thermal condition in an AWS Datacenter (https://health.aws.amazon.com/health/status) We will provide an update and/or resolution when more information is available. Start Time: 8:28 PM Eastern Daylight Time Upon completion, we expect a small amount of latency as the Onsite Managers synchronize data with the Service Center. Kind regards, Your Barracuda Managed Workplace Team

  2. investigating May 08, 2026, 04:52 PM UTC

    We are continuing to work on restoring the service

  3. investigating May 08, 2026, 10:09 PM UTC

    We are continuing to work on restoring the service

  4. monitoring May 09, 2026, 08:17 AM UTC

    Service has been restored. We expect a period latency as the Onsite Managers synchronize data with the Service Center.

  5. resolved May 09, 2026, 12:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 2, 2026

US07 - Degraded Performance

Detected by Pingoru
Mar 02, 2026, 02:25 PM UTC
Resolved
Mar 09, 2026, 06:04 PM UTC
Duration
7d 3h
Affected: US07 UI
Timeline · 2 updates
  1. investigating Mar 02, 2026, 02:25 PM UTC

    We are currently experiencing performance issues within Barracuda RMM. Until this is resolved, partners may experience disruptions. We will provide an update and/or resolution when more information is available. Kind regards, Your Barracuda RMM Team

  2. resolved Mar 09, 2026, 06:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 5, 2026

Partners are not receiving emails from Barracuda RMM

Detected by Pingoru
Jan 05, 2026, 02:18 PM UTC
Resolved
Jan 06, 2026, 01:48 PM UTC
Duration
23h 29m
Affected: US01 DataAU01 DataEU01 DataUS03 DataUS04 DataUS05 DataEU02 DataUS07 DataEU03 Data
Timeline · 2 updates
  1. investigating Jan 05, 2026, 02:18 PM UTC

    The Barracuda RMM Support Team has become aware of an issue affecting emails from Barracuda RMM that are not being received. Our Operations Team is currently investigating how to repair the problem.

  2. resolved Jan 06, 2026, 01:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 2, 2025

Degraded Performance

Detected by Pingoru
Jul 02, 2025, 12:30 PM UTC
Resolved
Jul 02, 2025, 03:27 PM UTC
Duration
2h 57m
Affected: US01 UIUS01 Data
Timeline · 4 updates
  1. investigating Jul 02, 2025, 12:30 PM UTC

    We are currently experiencing performance issues within Barracuda RMM. Until this is resolved, partners may experience disruptions. We will provide an update and/or resolution when more information is available. Kind regards, Your Barracuda RMM Team

  2. investigating Jul 02, 2025, 12:35 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 02, 2025, 12:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 02, 2025, 03:27 PM UTC

    This incident has been resolved.

Read the full incident report →