Barracuda MSP incident

US03 - Unplanned Outage - Investigation

Notice Ongoing View vendor source →

Barracuda MSP is currently experiencing a notice incident affecting US03 UI and US03 Data, which began 14h ago. The vendor's full update timeline is below.

Started
May 08, 2026, 12:26 PM UTC
Resolved
Ongoing
Duration
● 14h 26m
Detected by Pingoru
May 08, 2026, 12:26 PM UTC

Affected components

US03 UIUS03 Data

Update timeline

  1. investigating May 08, 2026, 12:26 PM UTC

    We are currently experiencing an unplanned outage. Our Remote Monitoring triggered an alert at 8:28 PM as a result of a thermal condition in an AWS Datacenter (https://health.aws.amazon.com/health/status) We will provide an update and/or resolution when more information is available. Start Time: 8:28 PM Eastern Daylight Time Upon completion, we expect a small amount of latency as the Onsite Managers synchronize data with the Service Center. Kind regards, Your Barracuda Managed Workplace Team

  2. investigating May 08, 2026, 04:52 PM UTC

    We are continuing to work on restoring the service

  3. investigating May 08, 2026, 10:09 PM UTC

    We are continuing to work on restoring the service