Barracuda MSP incident

Degraded Performance US03-US05

Resolved after 13 hours 50 minutes, affecting US03 UI and US05 UI and 1 more, on April 6, 2019.

resolved Apr 07, 2019, 12:40 PM UTC

All environments have returned to normal operating status. If you continue to see any problems please contact our support team at [email protected].

Started
Apr 06, 2019, 10:49 PM UTC
Resolved
Apr 07, 2019, 12:40 PM UTC
Duration
13h 50m
Detected by Pingoru
Apr 06, 2019, 10:49 PM UTC

Affected components

US03 UIUS05 UIUS03 DataUS05 Data

Update timeline

  1. investigating Apr 06, 2019, 10:49 PM UTC

    We are currently experiencing performance issues within Managed Workplace. Until this is resolved, partners may experience disruptions. We will provide an update and/or resolution when more information is available. Kind regards, Your Managed Workplace Team

  2. monitoring Apr 07, 2019, 03:00 AM UTC

    Things appear to have stabilized but we continue to monitor the issue.

  3. resolved Apr 07, 2019, 12:40 PM UTC

    All environments have returned to normal operating status. If you continue to see any problems please contact our support team at [email protected].

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