Banking Circle experienced a notice incident on January 25, 2023 affecting Connect UI Login, lasting 4h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Connect UI Login
Update timeline
- investigating Jan 25, 2023, 08:45 AM UTC
We are currently aware of an issue that may be impacting the API & the BC UI linked with an External Provider. We will update you as much as possible.
- identified Jan 25, 2023, 09:13 AM UTC
We are experiencing a number of time-outs across the services. You may still be able to access our services but may experience time-outs.
- monitoring Jan 25, 2023, 10:17 AM UTC
The external provider now knows the Root Cause. We are now seeing a limited impact on our services.
- resolved Jan 25, 2023, 01:23 PM UTC
This incident has been resolved.