Banking Circle incident

Delayed Client Reporting

Minor Resolved View vendor source →

Banking Circle experienced a minor incident on August 3, 2023 affecting Connect UI Login, lasting 3h 30m. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2023, 11:28 AM UTC
Resolved
Aug 03, 2023, 02:58 PM UTC
Duration
3h 30m
Detected by Pingoru
Aug 03, 2023, 11:28 AM UTC

Affected components

Connect UI Login

Update timeline

  1. investigating Aug 03, 2023, 11:28 AM UTC

    We are currently investigating an issue where some clients are experiencing delays in reporting.

  2. investigating Aug 03, 2023, 12:03 PM UTC

    We are continuing to investigate the issue. Further updates are to be provided.

  3. identified Aug 03, 2023, 01:36 PM UTC

    The issue has been identified and will be fixed shortly.

  4. monitoring Aug 03, 2023, 02:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 03, 2023, 02:58 PM UTC

    This incident has been resolved.