Banking Circle experienced a minor incident on October 20, 2023 affecting Connect UI Login, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
Connect UI Login
Update timeline
- investigating Oct 20, 2023, 09:02 AM UTC
We are currently investigating an issue where some clients are reporting issues logging into Banking Circle Connect UI.
- monitoring Oct 20, 2023, 09:23 AM UTC
Clients are now reporting they can get back into the Banking Circle Connect UI. We will continue to monitor. Please contact the BC Client Service Team if you are still experiencing issues.
- resolved Oct 20, 2023, 09:38 AM UTC
This incident has been resolved.