Banking Circle incident

Reporting Issues

Minor Resolved View vendor source →

Banking Circle experienced a minor incident on December 14, 2023 affecting Reporting, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
Dec 14, 2023, 03:47 PM UTC
Resolved
Dec 14, 2023, 05:05 PM UTC
Duration
1h 17m
Detected by Pingoru
Dec 14, 2023, 03:47 PM UTC

Affected components

Reporting

Update timeline

  1. identified Dec 14, 2023, 03:47 PM UTC

    We are currently investigating an issue where clients are experiencing issues with the formatting of their reporting.

  2. identified Dec 14, 2023, 04:06 PM UTC

    We are working on a fix for this and an update will follow shortly.

  3. identified Dec 14, 2023, 04:51 PM UTC

    A fix is being implemented now for the issues being faced,

  4. resolved Dec 14, 2023, 05:05 PM UTC

    This incident has been resolved.