Banking Circle incident

Payments in Pending Processing State.

Notice Resolved View vendor source →

Banking Circle experienced a notice incident on January 5, 2024 affecting Payments, lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started
Jan 05, 2024, 01:01 PM UTC
Resolved
Jan 05, 2024, 02:33 PM UTC
Duration
1h 32m
Detected by Pingoru
Jan 05, 2024, 01:01 PM UTC

Affected components

Payments

Update timeline

  1. investigating Jan 05, 2024, 01:01 PM UTC

    We are currently investigating an issue with payments being stuck in a "Pending Processing" state.

  2. investigating Jan 05, 2024, 01:06 PM UTC

    We are continuing to investigate this issue.

  3. identified Jan 05, 2024, 01:07 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jan 05, 2024, 01:26 PM UTC

    Payments are now moving from a Pending processing state and we will continue to monitor.

  5. resolved Jan 05, 2024, 02:33 PM UTC

    This incident has been resolved.