Banking Circle incident

BC Connect - Logging in Issues

Major Resolved View vendor source →

Banking Circle experienced a major incident on January 9, 2024 affecting Connect UI Login, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2024, 11:45 AM UTC
Resolved
Jan 09, 2024, 11:50 AM UTC
Duration
5m
Detected by Pingoru
Jan 09, 2024, 11:45 AM UTC

Affected components

Connect UI Login

Update timeline

  1. investigating Jan 09, 2024, 11:45 AM UTC

    We are currently investigating an issue where some clients are experiencing issues logging into BC Connect, We are investigating this and will keep you updated.

  2. resolved Jan 09, 2024, 11:50 AM UTC

    Users should now be able to log back into BC Connect.