Banking Circle incident

Payments in "Pending Processing".

Major Resolved View vendor source →

Banking Circle experienced a major incident on February 5, 2024 affecting Payments, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Feb 05, 2024, 07:29 AM UTC
Resolved
Feb 05, 2024, 07:41 AM UTC
Duration
12m
Detected by Pingoru
Feb 05, 2024, 07:29 AM UTC

Affected components

Payments

Update timeline

  1. identified Feb 05, 2024, 07:29 AM UTC

    We have identified an issue where some clients may see their payments staying in "Pending Processing". We are working on the issue and will provide updates.

  2. resolved Feb 05, 2024, 07:41 AM UTC

    The incident has been resolved & payments are now processing,