Resolved after 5 hours 53 minutes, affecting API and Checkout, on October 22, 2026.
We are continuing to work on a fix for this issue.
Affected components
APICheckout
Update timeline
- identified Oct 22, 2026, 01:17 PM UTC
We're seeing a higher than usual number of failed payments for CommBank customers and are working with our payment partner to resolve this.
- identified Oct 22, 2026, 01:20 PM UTC
We are continuing to work on a fix for this issue.
- resolved Oct 22, 2026, 07:11 PM UTC
This incident has been resolved.
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