Bandwidth incident

Bandwidth Local Market Impairment - 632 - Des Moines, IA

Resolved after 3 hours 8 minutes, affecting 632 - Des Moines, IA, on October 20, 2026.

resolved Oct 20, 2026, 09:10 PM UTC

Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.

Started
Oct 20, 2026, 06:01 PM UTC
Resolved
Oct 20, 2026, 09:10 PM UTC
Duration
3h 8m
Detected by Pingoru
Oct 20, 2026, 06:01 PM UTC

Affected components

632 - Des Moines, IA

Update timeline

  1. investigating Oct 20, 2026, 06:01 PM UTC

    We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.

  2. monitoring Oct 20, 2026, 06:49 PM UTC

    We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete

  3. resolved Oct 20, 2026, 09:10 PM UTC

    Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.

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