Bandwidth is currently experiencing a minor incident affecting Inbound Calling (SIP) - United States and REST APIs - HTTP Voice - United States and 1 more component, which began 10h ago. The vendor's full update timeline is below.
Affected components
Inbound Calling (SIP) - United StatesREST APIs - HTTP Voice - United StatesREST APIs - SIP Voice - United StatesBXML - United States
Update timeline
- investigating Oct 06, 2026, 11:59 AM UTC
Bandwidth teams are investigating an Inbound Calling incident where a subset of inbound calls from the Lumen network are failing to connect to the Bandwidth network. Teams and this partner are working to restore expected calling services.
- identified Oct 06, 2026, 01:02 PM UTC
The source of this incident has been identified as an off-network condition. Bandwidth continues to work with Lumen as they work to restore their expected call handling behaviors.
- monitoring Oct 06, 2026, 08:19 PM UTC
Bandwidth teams are observing expected calling behaviors and will monitor for prolonged stability.