Resolved after 40 minutes, affecting Outbound Calling - Italy, on September 22, 2026.
Between 07:10 UTC and 11:31 UTC on September 22, 2026, outbound calling to Italy experienced call failures. Bandwidth is continuing to investigate this issue to identify all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Affected components
Update timeline
- identified Sep 22, 2026, 11:32 AM UTC
Bandwidth teams have identified an outbound calling incident impacting Itlian based traffic. Teams are working to restore expected network behavior.
- resolved Sep 22, 2026, 12:13 PM UTC
This incident has been resolved.
- postmortem Sep 24, 2026, 10:49 AM UTC
Between 07:10 UTC and 11:31 UTC on September 22, 2026, outbound calling to Italy experienced call failures. Bandwidth is continuing to investigate this issue to identify all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
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