Bandwidth incident

Bandwidth Local Market Impairment - 974 - Rochester, NY

Resolved after 28 minutes, affecting 974 - Rochester, NY, on September 13, 2026.

resolved Sep 13, 2026, 09:55 PM UTC

Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.

Started
Sep 13, 2026, 09:26 PM UTC
Resolved
Sep 13, 2026, 09:55 PM UTC
Duration
28m
Detected by Pingoru
Sep 13, 2026, 09:26 PM UTC

Affected components

974 - Rochester, NY

Update timeline

  1. investigating Sep 13, 2026, 09:26 PM UTC

    We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.

  2. resolved Sep 13, 2026, 09:55 PM UTC

    Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.

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