Balena incident

Elevated API Errors

Major Resolved View vendor source →

Balena experienced a major incident on July 2, 2026 affecting API, lasting 7d 4h. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2026, 02:03 PM UTC
Resolved
Jul 09, 2026, 06:24 PM UTC
Duration
7d 4h
Detected by Pingoru
Jul 02, 2026, 02:03 PM UTC

Affected components

API

Update timeline

  1. investigating Jul 02, 2026, 02:03 PM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. identified Jul 02, 2026, 02:25 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 02, 2026, 08:42 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jul 02, 2026, 10:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. identified Jul 07, 2026, 04:18 PM UTC

    The issue has been identified and a fix is being implemented.

  6. identified Jul 07, 2026, 04:19 PM UTC

    We are continuing to work on a fix for this issue.

  7. monitoring Jul 07, 2026, 05:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  8. resolved Jul 09, 2026, 06:24 PM UTC

    This incident has been resolved.