Balena experienced a minor incident on December 23, 2025 affecting API and Application Builder and 1 more component, lasting 17h 6m. The incident has been resolved; the full update timeline is below.
Affected components
APIApplication Builderbalenahub
Update timeline
- investigating Dec 23, 2025, 04:32 PM UTC
We are currently investigating an issue affecting the availability of balenaCloud services.
- monitoring Dec 23, 2025, 07:03 PM UTC
Scaling issues during service deployment caused by unavailability of nodes from underlying scaling provider.
- resolved Dec 24, 2025, 09:38 AM UTC
Insufficient AWS compute capacity overloaded the remaining nodes. This high load caused readiness probes to fail, triggering API restarts that created a feedback loop of increasing pressure.