Balena incident

Builder Degraded performance

Minor Resolved View vendor source →
Started
Mar 23, 2026, 04:57 PM UTC
Resolved
Mar 25, 2026, 01:18 PM UTC
Duration
1d 20h
Detected by Pingoru
Mar 23, 2026, 04:57 PM UTC

Affected components

Application Builder

Update timeline

  1. investigating Mar 23, 2026, 04:57 PM UTC

    We are seeing several builds intermitently failing with 404 errors - No such image during builds and are investigating.

  2. monitoring Mar 23, 2026, 06:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 25, 2026, 01:18 PM UTC

    This incident has been resolved.

  4. postmortem Mar 25, 2026, 03:38 PM UTC

    Between March 11 and March 25, some cloud builds experienced intermittent failures with "no such image" errors. The issue was non-deterministic and did not affect all builds. We've identified a likely contributing factor and deployed mitigations that have stabilized build reliability. We're continuing to investigate the underlying cause to prevent recurrence. If you experienced build failures during this window, re-running your build should succeed. We appreciate your patience while we worked through this, and we apologize for the disruption.

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