Packgaging Availability Degradation in South East Asia

Update timeline

1. identified Aug 26, 2026, 06:32 AM UTC

   Our engineers are currently investigating an event impacting Azure DevOps. The event is being triaged and we will post an update as soon as we know more.

2. identified Aug 26, 2026, 07:26 AM UTC

   Our engineers identified root cause of the issue and are working on a mitigation. We apologize for the inconvenience caused to our users.

3. identified Aug 26, 2026, 08:47 AM UTC

   Our engineers are working on the mitigation of the issue, unfortunately we can not provide timeline of the mitigation yet.

4. identified Aug 26, 2026, 09:59 AM UTC

   We’re investigating an issue that may cause intermittent delays or degraded performance when using Azure Artifacts in Southeast Asia. Our engineers are working to mitigate the issue and restore normal service. At this time, we cannot provide an estimated time to mitigation.

5. identified Aug 26, 2026, 11:07 AM UTC

   Our investigation into the Azure Artifacts issue in Southeast Asia is ongoing. Engineers are working to further understand the issue and reduce customer impact. We do not yet have a mitigation timeline and will provide another update when more information is available.

6. identified Aug 26, 2026, 12:30 PM UTC

   We have identified a mitigation for the Azure Artifacts issue in Southeast Asia and are currently applying it. We expect to complete the mitigation within the next 60 minutes and are monitoring its effectiveness. We will provide another update as progress is confirmed.

7. resolved Aug 26, 2026, 02:02 PM UTC

   The issue is now fully mitigated. Our engineers will be investigating this further to learn from and reduce the risk of potential recurrences. We apologize for the impact this had on our customers.