Azure DevOps incident

Availability Degradation - Packaging, npm audit

Resolved after 4 hours 43 minutes, affecting Artifacts (United States) and Artifacts (Canada) and 1 more, on September 4, 2026.

resolved Sep 04, 2026, 12:54 PM UTC

The issue is now fully mitigated. Our engineers will be investigating this further to learn from and reduce the risk of potential recurrences. We apologize for the impact this had on our customers.

Started
Sep 04, 2026, 07:16 AM UTC
Resolved
Sep 04, 2026, 12:00 PM UTC
Duration
4h 43m
Detected by Pingoru
Sep 04, 2026, 07:16 AM UTC

Affected components

Artifacts (United States)Artifacts (Canada)Artifacts (Brazil)Artifacts (Europe)Artifacts (United Kingdom)Artifacts (Asia Pacific)Artifacts (Australia)Artifacts (India)

Update timeline

  1. identified Sep 04, 2026, 07:17 AM UTC

    Our engineers are currently investigating an event impacting Azure DevOps. The event is being triaged and we will post an update as soon as we know more.

  2. identified Sep 04, 2026, 08:31 AM UTC

    Some npm package installation operations may fail when `npm audit` runs. Our engineers are investigating and working to restore full service availability. As a temporary workaround, run `npm install` with the `--no-audit` option: `npm install --no-audit`

  3. resolved Sep 04, 2026, 12:54 PM UTC

    The issue is now fully mitigated. Our engineers will be investigating this further to learn from and reduce the risk of potential recurrences. We apologize for the impact this had on our customers.

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