Axway incident
Amplify Central US scheduled maintenance taking longer than initially planned
Resolved after 1 hour 31 minutes, affecting Amplify Engage, on January 14, 2022.
A fix has been successfully implemented and the service is up and running again. We are closely monitoring the situation, however, we don't expect additional outage. A post mortem analysis is on the way.
Affected components
Update timeline
- investigating Jan 14, 2022, 10:08 AM UTC
The planned upgrade from RDS 9.6 to 13.3 is taking longer than initially expected. The reason is identified and we are working to get Central up and running again ASAP.
- investigating Jan 14, 2022, 10:09 AM UTC
We are continuing to investigate this issue.
- identified Jan 14, 2022, 10:09 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 14, 2022, 10:11 AM UTC
A fix has been successfully implemented and the service is up and running again. We are closely monitoring the situation, however, we don't expect additional outage. A post mortem analysis is on the way.
- resolved Jan 14, 2022, 11:40 AM UTC
The incident has been resolved.
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