Resolved after 24 minutes, affecting Platform Dashboard and Axway Community Portal and 1 more, on August 18, 2026.
We observed a brief period of degraded authentication service starting 19:40 UTC on 18 August 2026, during which a number of users may have experienced login failures. We're currently investigating the issue.
Affected components
Platform DashboardAxway Community PortalPlatform DashboardAmplify EngagePlatform DashboardPlatform AnalyticsAmplify EngageAmplify EngageAxway Documentation PortalPlatform Analytics
Update timeline
- investigating Aug 18, 2026, 08:05 PM UTC
We observed a brief period of degraded authentication service starting 19:40 UTC on 18 August 2026, during which a number of users may have experienced login failures. We're currently investigating the issue.
- resolved Aug 18, 2026, 09:54 PM UTC
This incident has been resolved.
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