Axway incident

Amplify Central EU scheduled maintenance taking longer than initially planned

Resolved after 26 minutes, affecting Amplify Engage, on January 17, 2022.

identified Jan 17, 2022, 08:11 AM UTC

The planned upgrade from RDS 9.6 to 13.3 is taking longer than initially expected. The reason is identified and we are working to get Central up and running again ASAP. The estimated time of resolution and full functionality restoration is 35 minutes.

Started
Jan 17, 2022, 08:11 AM UTC
Resolved
Jan 17, 2022, 08:38 AM UTC
Duration
26m
Detected by Pingoru
Jan 17, 2022, 08:11 AM UTC

Affected components

Amplify Engage

Update timeline

  1. identified Jan 17, 2022, 08:11 AM UTC

    The planned upgrade from RDS 9.6 to 13.3 is taking longer than initially expected. The reason is identified and we are working to get Central up and running again ASAP. The estimated time of resolution and full functionality restoration is 35 minutes.

  2. resolved Jan 17, 2022, 08:38 AM UTC

    This incident has been resolved.

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