Axiom incident

Ingest Error Rate Spike

Resolved after 1 hour 19 minutes, affecting Ingest and Ingest, on April 28, 2026.

resolved Apr 28, 2026, 03:09 PM UTC

All systems are operating normally. The issue has been fully resolved and we are continuing to monitor to ensure stability.

Started
Apr 28, 2026, 01:50 PM UTC
Resolved
Apr 28, 2026, 03:09 PM UTC
Duration
1h 19m
Detected by Pingoru
Apr 28, 2026, 01:50 PM UTC

Affected components

IngestIngest

Update timeline

  1. investigating Apr 28, 2026, 01:50 PM UTC

    We have noticed an increase to the Error Rate on the ingest path, we are working on it

  2. monitoring Apr 28, 2026, 02:21 PM UTC

    We have identified the root cause of the issue, which was introduced in the most recent deployment, and have reverted the changes. A permanent fix is currently being developed and will be deployed to production shortly.

  3. resolved Apr 28, 2026, 03:09 PM UTC

    All systems are operating normally. The issue has been fully resolved and we are continuing to monitor to ensure stability.

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