Axiom incident

Login issues

Resolved after 13 minutes, affecting US (App), on November 4, 2026.

monitoring Nov 04, 2026, 12:24 PM UTC

A fix has been rolled out, we will continue to monitor the situation to ensure the issue has been resolved.

Started
Nov 04, 2026, 12:14 PM UTC
Resolved
Nov 04, 2026, 12:27 PM UTC
Duration
13m
Detected by Pingoru
Nov 04, 2026, 12:14 PM UTC

Affected components

US (App)

Update timeline

  1. investigating Nov 04, 2026, 12:14 PM UTC

    We are investigating reports that customers cannot log in to Axiom. Customers signing in may encounter an error when starting or completing sign-in. Our team is working to identify the cause. We will share an update as soon as we have more information.

  2. identified Nov 04, 2026, 12:17 PM UTC

    The cause of the issue has been identified.

  3. monitoring Nov 04, 2026, 12:24 PM UTC

    A fix has been rolled out, we will continue to monitor the situation to ensure the issue has been resolved.

  4. resolved Nov 04, 2026, 12:27 PM UTC

    All Login capabilities should be restored.

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