Axiom incident

Increased Ingest and Query Error Rates

Resolved after 4 hours 22 minutes, affecting API and API and 1 more, on May 15, 2026.

monitoring May 15, 2026, 05:24 PM UTC

We see return to nominal error levels.

Started
May 15, 2026, 05:05 PM UTC
Resolved
May 15, 2026, 09:27 PM UTC
Duration
4h 22m
Detected by Pingoru
May 15, 2026, 05:05 PM UTC

Affected components

APIAPIIngestQueryingEndpointsAppIngestAlerting

Update timeline

  1. investigating May 15, 2026, 05:17 PM UTC

    Team have noticed increased error rates in both ingest and queries. We started investigating...

  2. identified May 15, 2026, 05:21 PM UTC

    We have identified a problem with one of our internal databases. Mitigations are in progress.

  3. monitoring May 15, 2026, 05:24 PM UTC

    We see return to nominal error levels.

  4. resolved May 15, 2026, 09:27 PM UTC

    This incident is fully resolved.

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