Axiom incident

Increased Ingest and Query Error Rates

Minor Resolved View vendor source →

Axiom experienced a minor incident on May 15, 2026 affecting API and API and 1 more component, lasting 4h 22m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2026, 05:05 PM UTC
Resolved
May 15, 2026, 09:27 PM UTC
Duration
4h 22m
Detected by Pingoru
May 15, 2026, 05:05 PM UTC

Affected components

APIAPIIngestQueryingEndpointsAppIngestAlerting

Update timeline

  1. investigating May 15, 2026, 05:17 PM UTC

    Status: Investigating Team have noticed increased error rates in both ingest and queries. We started investigating... Affected components API (Partial outage) Alerting (Partial outage) Querying (Partial outage) Endpoints (Partial outage) Ingest (Partial outage) App (Partial outage)

  2. identified May 15, 2026, 05:21 PM UTC

    Status: Identified We have identified a problem with one of our internal databases. Mitigations are in progress. Affected components Alerting (Degraded performance) Querying (Degraded performance) Endpoints (Degraded performance) Ingest (Degraded performance) App (Degraded performance) API (Degraded performance)

  3. monitoring May 15, 2026, 05:24 PM UTC

    Status: Monitoring We see return to nominal error levels. Affected components API (Operational) Alerting (Operational) Querying (Operational) Endpoints (Operational) Ingest (Operational) App (Operational)

  4. resolved May 15, 2026, 09:27 PM UTC

    Status: Resolved This incident is fully resolved. Affected components Endpoints (Operational) Ingest (Operational) App (Operational) API (Operational) Alerting (Operational) Querying (Operational)