aXcelerate incident

Assessments unavailable for Learners and Administrators

Minor Resolved View vendor source →

aXcelerate experienced a minor incident on February 1, 2026 affecting Online Assessments, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Feb 01, 2026, 11:02 PM UTC
Resolved
Feb 01, 2026, 11:27 PM UTC
Duration
25m
Detected by Pingoru
Feb 01, 2026, 11:02 PM UTC

Affected components

Online Assessments

Update timeline

  1. investigating Feb 01, 2026, 11:02 PM UTC

    We are investigating an issue affecting both Learners and Administrators attempting to access Online Assessment features.

  2. monitoring Feb 01, 2026, 11:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 01, 2026, 11:27 PM UTC

    We have resolved the issue affecting both Learners and Administrators attempting to access Online Assessment features, and will continue to monitor the situation.