Ax Qualer experienced a major incident on October 29, 2025 affecting Qualer Network, lasting 7h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 29, 2025, 04:31 PM UTC
We are experiencing an outage with Qualer/Asset Management due to a global Microsoft outage. We are closely monitoring the situation and will update this message with information as it becomes available.
- identified Oct 29, 2025, 04:33 PM UTC
There is a widespread Azure Front Door outage affecting sites in multiple regions.
- monitoring Oct 29, 2025, 05:22 PM UTC
The Microsoft issues that are interrupting Qualer/Ax site availability are resolving, but there may be intermittent issues until we confirmation that the issue is fully resolved.
- monitoring Oct 29, 2025, 08:43 PM UTC
We are continuing to experience issues with Qualer/Asset Management due to long-running issues relating to a global Microsoft outage. We are closely monitoring the situation and will update this message with information as it becomes available. Additional information can be found at https://azure.status.microsoft/en-us/status
- resolved Oct 30, 2025, 12:23 AM UTC
The issue impacting Qualer/Asset Management site availability due to the Microsoft outage has been resolved. For the latest status and information, please visit https://azure.status.microsoft/en-us/status. We apologize for the inconvenience this outage has caused and appreciate your patience during this event.