Ax Qualer Outage History
Ax Qualer is up right nowPingoru has recorded 25 incidents for Ax Qualer: 4 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 1 | 3 of 744 (0%) |
| June 2026 | 1 | 24 of 720 (3%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 1 | 2 of 521 (0%) |
Incidents, newest first
Minor October 9, 2026 Service Degradation 1h 50m Qualer Report/Certificate Generation
Started Oct 09, 2026, 04:19 PM UTC· resolved Oct 09, 2026, 06:09 PM UTC
- investigating Oct 09, 2026, 04:19 PM UTC
We are currently investigating this issue.
- monitoring Oct 09, 2026, 05:06 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 09, 2026, 06:09 PM UTC
This incident has been resolved.
Notice May 4, 2026 Service Degradation - System Access 3h 20m Qualer Network, Asset Manager, Work Orders, Client Manager and 15 more
Started May 04, 2026, 04:20 PM UTC· resolved May 04, 2026, 07:41 PM UTC
- investigating May 04, 2026, 04:20 PM UTC
We are currently investigating an error processing login requests.
- monitoring May 04, 2026, 04:23 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 04, 2026, 07:41 PM UTC
This incident has been resolved.
Major October 29, 2025 Microsoft Azure Services Outage 7h 51m Qualer Network
Started Oct 29, 2025, 04:31 PM UTC· resolved Oct 30, 2025, 12:23 AM UTC
- investigating Oct 29, 2025, 04:31 PM UTC
We are experiencing an outage with Qualer/Asset Management due to a global Microsoft outage. We are closely monitoring the situation and will update this message with information as it becomes available.
- identified Oct 29, 2025, 04:33 PM UTC
There is a widespread Azure Front Door outage affecting sites in multiple regions.
- monitoring Oct 29, 2025, 05:22 PM UTC
The Microsoft issues that are interrupting Qualer/Ax site availability are resolving, but there may be intermittent issues until we confirmation that the issue is fully resolved.
- monitoring Oct 29, 2025, 08:43 PM UTC
We are continuing to experience issues with Qualer/Asset Management due to long-running issues relating to a global Microsoft outage. We are closely monitoring the situation and will update this message with information as it becomes available. Additional information can be found at https://azure.status.microsoft/en-us/status
- resolved Oct 30, 2025, 12:23 AM UTC
The issue impacting Qualer/Asset Management site availability due to the Microsoft outage has been resolved. For the latest status and information, please visit https://azure.status.microsoft/en-us/status. We apologize for the inconvenience this outage has caused and appreciate your patience during this event.
Minor June 13, 2025 Maintenance Release ID-0014 –
Started Jun 13, 2025, 11:00 AM UTC· resolved Jun 13, 2025, 11:00 AM UTC
- resolved Jun 13, 2025, 07:13 PM UTC
Qualer Identity Service underwent scheduled Maintenance Release during the specified time, which may have resulted in temporary unavailability of the platform. Improvements: - Streamlined SSO login flow for Qualer Web - Added Proof of Possession (DPoP) for OKTA Identity Provider (may require a clearing of browser cache for OKTA users) - Enhanced display for synchronization status messages of Identity Providers - Strengthened tracking and security logging Bug fixes: - Improved mechanism for group synchronization - Resolved issue with unexpected email update post-login - Adjusted email validation in the Qualer Web work order status change pop-up - Improved DPoP token parsing - Addressed EntraID Identity Provider synchronization failures
Critical May 6, 2025 Service Degradation - Dashboard Reports 12h 8m Qualer Report/Certificate Generation
Started May 06, 2025, 09:08 PM UTC· resolved May 07, 2025, 09:16 AM UTC
- investigating May 06, 2025, 09:08 PM UTC
We are currently investigating an issue preventing dashboard reports from generating.
- identified May 07, 2025, 12:50 AM UTC
The issue has been identified and a fix is being implemented.
- resolved May 07, 2025, 09:16 AM UTC
This incident has been resolved.
Minor April 10, 2025 Intermittent Access Issues 1h 57m Qualer Network
Started Apr 10, 2025, 04:04 PM UTC· resolved Apr 10, 2025, 06:02 PM UTC
- investigating Apr 10, 2025, 04:04 PM UTC
We are investigating reports of isolated connectivity issues, such as "This site can't be reached", affecting a limited subset of users. Initial diagnostics show our systems are fully operational. We are continuing to monitor our infrastructure and collaborate with upstream providers.
- monitoring Apr 10, 2025, 05:17 PM UTC
We have not observed any further occurrences of the connectivity issues reported earlier. All systems are operating normally, and no anomalies have been detected. Given that the root cause appears to have been external and transient, we are continuing to monitor stability across all services.
- resolved Apr 10, 2025, 06:02 PM UTC
This incident has been resolved.
Major December 19, 2024 Report Generation Service Downtime 39m Qualer Report/Certificate Generation
Started Dec 19, 2024, 09:56 PM UTC· resolved Dec 19, 2024, 10:35 PM UTC
- investigating Dec 19, 2024, 09:56 PM UTC
We are currently investigating an issue preventing certificates/reports from generating.
- investigating Dec 19, 2024, 09:56 PM UTC
We are continuing to investigate this issue.
- resolved Dec 19, 2024, 10:35 PM UTC
The issue has been resolved. After further investigation, it was determined that there was no impact to our services, and all systems remained fully operational for all customers.
Notice December 17, 2024 Service Restart: Temporary Downtime –
Started Dec 17, 2024, 04:00 AM UTC· resolved Dec 17, 2024, 04:00 AM UTC
- resolved Dec 17, 2024, 04:22 AM UTC
We experienced a temporary slowdown in our web service and restarted it to restore optimal performance. Qualer Web was briefly unavailable during this process. Services are online, and we are actively monitoring system performance.
Minor December 17, 2024 Report/Certificate Service Degradation 27m Qualer Report/Certificate Generation
Started Dec 17, 2024, 12:11 AM UTC· resolved Dec 17, 2024, 12:39 AM UTC
- investigating Dec 17, 2024, 12:11 AM UTC
We are currently investigating an issue with long certificate generation times.
- monitoring Dec 17, 2024, 12:22 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 17, 2024, 12:39 AM UTC
This incident has been resolved.