Ax Qualer incident

Intermittent Service Degradation

Resolved after 40 minutes, affecting Qualer Network and Qualer Database and 1 more, on June 4, 2018.

monitoring Jun 04, 2018, 04:19 PM UTC

Fix is deployed, we are monitoring the network to verify the issue resolution.

Started
Jun 04, 2018, 03:50 PM UTC
Resolved
Jun 04, 2018, 04:30 PM UTC
Duration
40m
Detected by Pingoru
Jun 04, 2018, 03:50 PM UTC

Affected components

Qualer NetworkQualer DatabaseQualer API

Update timeline

  1. investigating Jun 04, 2018, 03:50 PM UTC

    Some customers reported error 503 appearing intermittently. We are investigating the issue.

  2. identified Jun 04, 2018, 04:03 PM UTC

    The issue has been identified. We are working on a hot fix to alleviate the problem.

  3. identified Jun 04, 2018, 04:12 PM UTC

    Hot fix is ready and is being deployed.

  4. monitoring Jun 04, 2018, 04:19 PM UTC

    Fix is deployed, we are monitoring the network to verify the issue resolution.

  5. resolved Jun 04, 2018, 04:30 PM UTC

    The issue seems to be resolved.

Your product runs on more than Ax Qualer

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →