Ax Qualer incident

System Downtime

Critical Vendor's status page →

Resolved after 3 hours 18 minutes, affecting Qualer Network and Asset Manager and 1 more, on April 1, 2024.

monitoring Apr 01, 2024, 09:42 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 01, 2024, 09:09 PM UTC
Resolved
Apr 02, 2024, 12:27 AM UTC
Duration
3h 18m
Detected by Pingoru
Apr 01, 2024, 09:09 PM UTC

Affected components

Qualer NetworkAsset ManagerWork OrdersClient ManagerQualer DatabaseService RecordsCalibration ModuleClient PortalsQualer APIMaintenance Plans

Update timeline

  1. investigating Apr 01, 2024, 09:09 PM UTC

    We are experiencing downtime due to a problem with caching services. Our engineers are working on fixing the issue.

  2. monitoring Apr 01, 2024, 09:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 02, 2024, 12:27 AM UTC

    This incident has been resolved.

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