Resolved after 1 hour 38 minutes, affecting Asset Manager and Work Orders and 1 more, on May 15, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
Asset ManagerWork OrdersClient ManagerService RecordsCalibration ModuleClient PortalsMaintenance PlansProduct SpecificationsClient AssetsService Requests
Update timeline
- investigating May 15, 2024, 09:01 PM UTC
Some customers are experiencing intermittent timeouts. Our team is investigating and working to fix the problem. We apologize for the inconvenience and will provide updates as soon as possible.
- identified May 15, 2024, 09:21 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 15, 2024, 10:02 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 15, 2024, 10:07 PM UTC
This incident has been resolved.
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