Resolved after 3 hours 46 minutes, affecting Qualer Network and Asset Manager and 1 more, on May 16, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
Qualer NetworkAsset ManagerWork OrdersClient ManagerQualer DatabaseService RecordsCalibration ModuleClient PortalsQualer APIMaintenance Plans
Update timeline
- investigating May 16, 2024, 07:51 PM UTC
Some customers are experiencing intermittent timeouts. Our team is investigating and working to fix the problem. We apologize for the inconvenience and will provide updates as soon as possible.
- monitoring May 16, 2024, 10:53 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 16, 2024, 11:37 PM UTC
This incident has been resolved.
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