Ax Qualer incident

System Degredation

Critical Vendor's status page →

Resolved after 3 hours 5 minutes, affecting Qualer Network and Asset Manager and 1 more, on August 28, 2024.

monitoring Aug 28, 2024, 06:23 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 28, 2024, 04:30 PM UTC
Resolved
Aug 28, 2024, 07:36 PM UTC
Duration
3h 5m
Detected by Pingoru
Aug 28, 2024, 04:30 PM UTC

Affected components

Qualer NetworkAsset ManagerWork OrdersClient ManagerQualer DatabaseService RecordsCalibration ModuleClient PortalsQualer APIMaintenance Plans

Update timeline

  1. investigating Aug 28, 2024, 05:26 PM UTC

    Our engineers are investigating system slowdowns that are affecting customers.

  2. monitoring Aug 28, 2024, 06:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 28, 2024, 07:36 PM UTC

    This incident has been resolved.

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