Ax Qualer incident

Service Degradation - System Access

Resolved after 3 hours 20 minutes, affecting Qualer Network and Asset Manager and 1 more, on May 4, 2026.

monitoring May 04, 2026, 04:23 PM UTC

A fix has been implemented and we are monitoring the results.

Started
May 04, 2026, 04:20 PM UTC
Resolved
May 04, 2026, 07:41 PM UTC
Duration
3h 20m
Detected by Pingoru
May 04, 2026, 04:20 PM UTC

Affected components

Qualer NetworkAsset ManagerWork OrdersClient ManagerQualer DatabaseService RecordsCalibration ModuleClient PortalsQualer APIMaintenance Plans

Update timeline

  1. investigating May 04, 2026, 04:20 PM UTC

    We are currently investigating an error processing login requests.

  2. monitoring May 04, 2026, 04:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 04, 2026, 07:41 PM UTC

    This incident has been resolved.

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