Ax Qualer incident

Service Degradation - System Access

Notice Resolved View vendor source →

Ax Qualer experienced a notice incident on May 4, 2026 affecting Qualer Network and Asset Manager and 1 more component, lasting 3h 20m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 04:20 PM UTC
Resolved
May 04, 2026, 07:41 PM UTC
Duration
3h 20m
Detected by Pingoru
May 04, 2026, 04:20 PM UTC

Affected components

Qualer NetworkAsset ManagerWork OrdersClient ManagerQualer DatabaseService RecordsCalibration ModuleClient PortalsQualer APIMaintenance Plans

Update timeline

  1. investigating May 04, 2026, 04:20 PM UTC

    We are currently investigating an error processing login requests.

  2. monitoring May 04, 2026, 04:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 04, 2026, 07:41 PM UTC

    This incident has been resolved.