Ax Qualer incident

Service Degradation - System Access

Notice Ongoing View vendor source →
Started
May 04, 2026, 04:20 PM UTC
Resolved
Ongoing
Duration
● 2h 23m
Detected by Pingoru
May 04, 2026, 04:20 PM UTC

Affected components

Qualer NetworkAsset ManagerWork OrdersClient ManagerQualer DatabaseService RecordsCalibration ModuleClient PortalsQualer APIMaintenance PlansProduct SpecificationsClient AssetsService RequestsUncertainty EngineInvoices and CollectionsThird-party IntegrationsAdministration ScreensQualer Report/Certificate GenerationQualer Identity

Update timeline

  1. investigating May 04, 2026, 04:20 PM UTC

    We are currently investigating an error processing login requests.

  2. monitoring May 04, 2026, 04:23 PM UTC

    A fix has been implemented and we are monitoring the results.

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