Avochato incident

Platform latency

Resolved after 4 hours 44 minutes, affecting avochato.com and API and 1 more, on September 17, 2021.

monitoring Sep 17, 2021, 07:02 PM UTC

We are continuing to monitor for any further issues.

Started
Sep 17, 2021, 03:00 PM UTC
Resolved
Sep 17, 2021, 07:44 PM UTC
Duration
4h 44m
Detected by Pingoru
Sep 17, 2021, 03:00 PM UTC

Affected components

avochato.comAPIMobile

Update timeline

  1. investigating Sep 17, 2021, 04:26 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 17, 2021, 04:57 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 17, 2021, 05:01 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Sep 17, 2021, 06:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Sep 17, 2021, 07:02 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Sep 17, 2021, 07:44 PM UTC

    This incident has been resolved.

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