Avochato incident

Carrier 502 errors for messaging

Resolved after 38 minutes, affecting avochato.com and API and 1 more, on September 1, 2026.

identified Sep 01, 2026, 06:16 PM UTC

Phone carriers are seeing elevated 502 errors when sending a message, which can appear in Avochato with the error: "Unable to create record Server error (502)." Our team has escalated this issue to monitor for a resolution timeline. For example, https://status.twilio.com is showing connectivity issues for SMS and MMS.

Started
Sep 01, 2026, 06:16 PM UTC
Resolved
Sep 01, 2026, 06:55 PM UTC
Duration
38m
Detected by Pingoru
Sep 01, 2026, 06:16 PM UTC

Affected components

avochato.comAPIMobile

Update timeline

  1. identified Sep 01, 2026, 06:16 PM UTC

    Phone carriers are seeing elevated 502 errors when sending a message, which can appear in Avochato with the error: "Unable to create record Server error (502)." Our team has escalated this issue to monitor for a resolution timeline. For example, https://status.twilio.com is showing connectivity issues for SMS and MMS.

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