Resolved after 1 day 2 hours, affecting avochato.com and API and 1 more, on September 28, 2021.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Sep 28, 2021, 04:12 PM UTC
We are currently investigating this issue.
- investigating Sep 28, 2021, 04:48 PM UTC
We're continuing to investigate elevated page load times.
- investigating Sep 28, 2021, 05:09 PM UTC
We are continuing to investigate slow load times across the platform.
- identified Sep 28, 2021, 05:33 PM UTC
We are working with our cloud services provider to resolve an active issue. We appreciate your patience.
- identified Sep 28, 2021, 06:23 PM UTC
We are still working with our hosting provider to resolve an issue with elevated page load times. Thank you for your patience.
- identified Sep 28, 2021, 06:57 PM UTC
We are still actively working with our cloud services provider to resolve elevated page load times.
- identified Sep 28, 2021, 08:38 PM UTC
We are still actively working with our cloud services provider to resolve elevated page load times.
- monitoring Sep 28, 2021, 11:39 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 29, 2021, 06:21 PM UTC
This incident has been resolved.
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