Avochato incident

Delays in loading inbox messages

Resolved after 3 hours 9 minutes, affecting avochato.com and Mobile, on April 30, 2024.

monitoring Apr 30, 2024, 05:39 PM UTC

We are continuing to monitor for any further issues.

Started
Apr 30, 2024, 05:05 PM UTC
Resolved
Apr 30, 2024, 08:15 PM UTC
Duration
3h 9m
Detected by Pingoru
Apr 30, 2024, 05:05 PM UTC

Affected components

avochato.comMobile

Update timeline

  1. identified Apr 30, 2024, 05:29 PM UTC

    Around 10:05am PT Avochato noticed delays in the loading of messages. This is being investigated with a resolution expected shortly.

  2. identified Apr 30, 2024, 05:32 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Apr 30, 2024, 05:37 PM UTC

    Avochato is monitoring the results of resumed normal load times in the inbox.

  4. monitoring Apr 30, 2024, 05:39 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Apr 30, 2024, 08:15 PM UTC

    This incident has been resolved.

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