Avaya Cloud incident
AXP Public | Intermittent Agent profile update errors and Login Issue for Newly Created Agents for Prod-uk
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Resolved after 3 hours 20 minutes, on February 3, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Feb 03, 2026, 08:53 AM UTC
Some users may experience issues while updating their profiles or during new user login attempts.
- monitoring Feb 03, 2026, 09:29 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 03, 2026, 12:13 PM UTC
Incident has been resolved.
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